Showing posts with label #HCD. Show all posts
Showing posts with label #HCD. Show all posts

Monday, December 10, 2012

Making sense of CX, UX, and HCD


Every industry has its acronyms, and stakeholder experience is no different. I focus on CX (Customer, or Stakeholder Experience), but how does this relate to UX (User Experience), and the one probably best known in frontier markets, HCD (Human Centered Design)?